Exception control room
Pull order, production and dispatch events into one queue. Humans see the five things that need attention instead of rebuilding the whole day in Excel.
AM12 connects ERP, Tally, Excel, WhatsApp, email, CRMs, APIs, calls and physical events so your team stops copying, chasing, reconciling and remembering what the system should have done.
The highest-value automation projects are usually boring to describe: a person checks one system, reads something, applies a rule, updates another system, then follows up. That is exactly why they are expensive at scale.
Website, IndiaMART, email and WhatsApp enquiries land in different places. Response time depends on who notices first.
The useful part is the connective tissue: rules, permissions, queues, APIs, interfaces, model evaluation, hardware events, retries and the human exception path.
Agents, document processing and decision support connected to the systems your team already uses.
See architecture + use cases →02Replace spreadsheet chains, copy-paste operations, approvals and recurring reporting with one reliable workflow.
See architecture + use cases →03Build call workflows for qualification, reminders, support triage and post-call automation—without losing the human escape hatch.
See architecture + use cases →04Custom integrations and internal software for businesses that have outgrown manual bridges between tools.
See architecture + use cases →05Track inventory, assets, movement and machine signals—and make the data useful inside your operations stack.
See architecture + use cases →06Production architecture, data pipelines, observability and cost control for software that has moved past the prototype stage.
See architecture + use cases →These are example architectures, not invented client case studies. The point is to show how we think about operational software when the source systems are messy and the workflow cannot simply disappear.
Pull order, production and dispatch events into one queue. Humans see the five things that need attention instead of rebuilding the whole day in Excel.
Capture enquiries from website, email, IndiaMART or WhatsApp, acknowledge immediately, qualify, assign and write the result into CRM.
Compare what physically crosses a read zone against the expected dispatch and stop mismatches before the truck leaves.
If a workflow costs ₹40,000 a month and a robust build costs ₹8 lakh, it probably should not be first. Put rough numbers against the process before anybody reaches for an LLM.
Based on recovered staff capacity plus the leakage value you entered.
This is a decision aid, not an ROI guarantee. Real projects should measure baseline volume, exception rate and actual adoption before claiming savings.
Screen recording, spreadsheet, WhatsApp flow, ERP export, API docs or a walk through the operation.
We separate deterministic automation from genuinely ambiguous work and identify what has to stay human.
Not a demo. The workflow reads real inputs, acts through real systems and exposes failure clearly.
Volume handled, exceptions, time recovered, errors and adoption decide whether the next workflow deserves investment.
Our strongest fit is owner-led and operations-heavy businesses that already have software, but still need people to bridge the gaps between it.
Connect production, QA, inventory, documents and management reporting without replacing every existing system.
See the workflow map →Reduce manual reconciliation across inbound, stock, picking, dispatch and customer updates.
See the workflow map →Reduce repetitive administrative work around patient operations, integrations and internal coordination.
See the workflow map →Turn email, documents, follow-ups and recurring client work into structured workflows.
See the workflow map →We are building the content around real buyer decisions: what to automate first, what it should cost, when RFID beats barcode, and when buying another ERP is the wrong answer.
A practical decision framework for Indian manufacturers and distributors whose accounting is in Tally while operations still run through spreadsheets and chat.
Read field note →Not twelve AI ideas. Twelve operational loops where manufacturing teams commonly spend time reconciling documents, production, quality, dispatch and customer status.
Read field note →Low-code tools are excellent until the workflow becomes a product. Here is how to decide without turning architecture preference into religion.
Read field note →A messy explanation is useful. We want the actual handoffs, screenshots, exports and exceptions—not a polished AI brief.